Customer Forms

Customers

Service Application

Come by our office at 1400 4th Street, Floresville, TX 78114 to fill out an application and pay your deposit or to get started call us at 830.216.7000 sub option 1.

A deposit, connect fee and Proof of Occupancy will be required.

New Upgrade or Remove an Existing Installation

Clink on the link below for the Work Request and Instructions on the process.

Work Request

Other Customer Forms

Authorization Form

Give a 3rd party authorization to conduct business on your account.

Authorization Form

Auto-Pay Authorization

Set up Auto Draft to make your payment direct from your bank account or from a credit card. This form is also used to stop or change an existing draft.

Auto-Pay Authorization

Contact Information Update Form

Keep your phone numbers and billing address up-to-date.

Update Form

Guarantor (Cosigner) Form

Complete this form to act as a guarantor for another FELPS customer.

Guarantor Form

Level Payment Plan Form

Apply for our levelized payment plan to smooth out the swings in your electric bill.

Payment Plan Form

Tax Exempt Form

This form is required to claim tax exemption for sales tax applied to your bill. This link will take you to the State of Texas site.

Tax Exempt Form

SMART Meter Opt Out/In Program Forms

FELPS now has an Automated Metering Infrastructure in place and the standard meter is a smart meter. If you choose to have a non-standard meter installed, the Opt out form and all applicable fees paid will be required in order to opt out. Once you have opted out, the Opt In form will be required in order to have a smart meter installed. An Opt In form will not be accepted until after the 12 month eligibility period has been met.

Opt Out/In Forms


Completed and Signed Forms may be emailed to us at customerservice@felps.us.  Some forms may require notarization.  Please review each carefully.

  • For Customer Service Call Us At

  • 830.216.7000

  • Contact Us
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